Quality Policy


  • We take massive pride in associating ourselves with supply chains that uphold the same beliefs as we do: only the finest quality makes the cut. Through the stages of production, from farm to your packet, we are hands-on about maintaining the taste and high-quality of our products. At the core of our business, we value quality above everything else, which translates into products that are good to the last crumb.
  • Curious about the journey your favorite Shantis’s packet takes to reach you and your loved ones?
  • It starts as the finest raw ingredients are sourced ethically via fair trade from local farms across the country. These ingredients are prepped to be minimally processed and combined together according to our traditional recipes.
  • Our business ethics and management practices fuse together seamlessly to create an effective Quality Management System.
  • Customers have always been at the centre of our growth strategy and we believe in not just meeting their expectations but exceeding them thereby enhancing satisfaction. We believe that quality is the key to success, so, we manufacture products which pass through various quality tests and match international standards. We strive to make products which are high on nutrition, consistent in quality and never fail to bring satisfaction to our end consumers. We aim for continuous improvement in all our business processes which helps us achieve greater quality levels in all our products.
  • Thus, we ensure that our Quality Management System (QMS) aligns with our organization’s purpose and gives it a strategic direction.